New Lewflow feature: audio summaries and transcription
Long voice messages can slow down customer service, especially when a team receives several messages at the same time. To make daily work easier, Lewflow now offers a new feature: audio summaries and transcription with just one click.
The system identifies the most important information in the message and displays a clear, organized summary. It is also possible to read the complete transcription without listening to the entire audio.
Faster customer service
With this feature, your team can quickly understand what the customer needs, reply faster, and avoid missing important details.
- Automatic summary of the main points
- Complete audio transcription
- Faster customer responses
- Less time spent listening to long messages
The feature is already available on Lewflow and can be tested free for 14 days.