AI Quotes on WhatsApp: Turn Messages, Voice Notes and Images into Sales

Businesses that sell through WhatsApp often receive requests in many different formats. A customer may send an incomplete list, mix product names and quantities, record a long voice message or share a picture of handwritten notes.

The service agent then needs to understand the request, search for each product, check the prices, calculate the total and format a professional quote. This process takes time and can create unnecessary mistakes.

LewFlow’s new AI Quote feature was developed to make this routine faster and more organized. It turns unstructured customer requests into professional quotes using the company’s own catalog, prices and commercial rules.

What is LewFlow’s AI Quote?

AI Quote is an assistant integrated into the company’s WhatsApp customer service operation. It interprets the information sent by the customer and identifies products, quantities and other details required to prepare a quote.

The request can be received as text, a voice message or an image. Artificial intelligence organizes the information, matches the requested items with the company’s catalog and sends the structured data to the system.

The final calculations are performed by the system according to the company’s settings. This means that prices come from the registered catalog instead of being created or estimated by artificial intelligence.

How does it work?

The process begins when a customer sends a product list through WhatsApp. The message may contain a simple written request, a voice note describing the order or an image showing a table, previous quote or handwritten list.

LewFlow interprets the content, searches for the corresponding products and organizes each item with its quantity and registered price. The system then calculates subtotals, the final amount and additional conditions such as shipping and payment methods.

The agent receives an organized quote that can be reviewed, adjusted, copied and sent directly to the customer. The sales team remains in control while avoiding much of the repetitive manual work.

Main features

• Understands requests received as text, voice messages or images.
• Searches the company’s registered products and prices.
• Calculates quantities, subtotals and the final amount through the system.
• Applies shipping policies and payment conditions.
• Allows quantities to be changed without rebuilding the entire quote.
• Generates an identification code for each quote.
• Converts approved quotes into orders.
• Stores customer information such as name, phone number, address and document details.
• Generates order documents and supports PDF attachments.

Faster responses can create more sales

Response time plays an important role in WhatsApp sales. When a company takes too long to send a quote, the customer may contact another supplier and complete the purchase before receiving a reply.

AI Quote automates much of the repetitive preparation process. This gives agents more time to answer questions, negotiate conditions and guide customers toward a purchase decision.

The feature also helps standardize the company’s quotes. Even when several agents use the same WhatsApp number, they can work with the same products, prices and commercial policies.

From quote to order management

The process does not end when the quote is sent. Once the customer approves the proposal, the quote can be converted into an order inside LewFlow.

The company can register customer information, organize order details and follow the preparation process until shipment. This reduces the need to copy information between spreadsheets, messages and separate systems.

Which businesses can use AI Quote?

The feature is suitable for businesses that receive customized requests or product lists through WhatsApp.

Wholesale companies, distributors, building supply stores, auto parts businesses, printing companies, furniture manufacturers, supplement stores, cosmetics suppliers and many other industries can adapt AI Quote to their sales process.

Less manual work and greater control

AI Quote is not designed to replace the sales agent. Its purpose is to remove repetitive tasks that consume time and increase the possibility of errors.

The team remains responsible for reviewing the quote and communicating with the customer, while LewFlow helps interpret the request, organize the items and prepare the information more efficiently.

Stop spending valuable time preparing quotes manually. Discover LewFlow’s AI Quote and turn WhatsApp requests into organized, professional proposals that are ready to send.

Visit www.lewflow.com and start your 14 day free trial.